PRIVACY POLICY
INTRODUCTION
This Privacy Policy explains how ARKHIVE (“we,” “us,” or “our”) collects, uses, shares, and protects information when you access or use our art‑centric NFT platform on the Solana blockchain (“Services”). By using the Services, you agree to this policy in full and acknowledge that ARKHIVE provides the Services “as is” and “as available,” without any warranty or liability whatsoever.
Information Collection
When you use ARKHIVE, we may collect the wallet address you connect, any profile data you elect to share (such as display name or email), and the content you upload. We also gather technical details—your device type, IP address, geolocation, and usage metrics—solely to operate and improve the Services. We do not employ cookies, web beacons, or analogous tracking technologies.
Use of Information
We use your data to process Solana transactions, mint and transfer NFTs, administer token sales, provide customer support, and monitor system performance. We may analyze aggregated usage data to troubleshoot, optimize, and develop new features. If you opt in, we may send you newsletters or promotional messages, which you can unsubscribe from at any time.
Disclosure and Third‑Party Service Providers
We do not sell your personal information. We may share data with trusted vendors who support our operations—hosting providers, analytics services, or security auditors—under strict confidentiality obligations. We may also disclose information to comply with legal process, protect our rights or property, or in connection with a merger, acquisition, or sale of assets.
Security and No Responsibility
We implement industry‑standard safeguards—encryption in transit and at rest, regular security audits of smart contracts, and restricted access controls. Nonetheless, you remain solely responsible for securing your wallet keys and login credentials. ARKHIVE disclaims all liability for any unauthorized access, data breaches, or losses arising from your use of the Services.
On‑Chain vs. Off‑Chain Data
Transactions and token records stored on the Solana blockchain are immutable and publicly accessible. Off‑chain data, such as user preferences or support tickets, may be retained only as long as needed or required by law and then deleted or anonymized. We bear no responsibility for any blockchain network interruptions or failures.
Links to Uncontrolled Services
Our Services may include links to external websites, decentralized applications, or smart contracts beyond our control. ARKHIVE makes no representations about their privacy practices or content and disclaims any liability for your interactions with third‑party services. You should review those entities' privacy policies before use.
Children's Privacy
ARKHIVE is not directed to children under 13. We do not knowingly collect data from minors. If you believe we have inadvertently collected information from a child under 13, please contact us and we will erase it promptly.
Policy Updates
We may revise this Privacy Policy at any time to reflect changes in our practices or legal obligations. When material changes occur, we will update the effective date at the top of this page and, where practicable, notify you via the Services or by email.
Contact Us
For questions or requests regarding this Policy or our data practices, please contact us at [contact@arkv.io]. ARKHIVE expressly disclaims any liability for any loss, damage, or injury—whether direct, indirect, incidental, or consequential—arising from your access to or use of the Services.